FAQs & Policies
Below are a list of categories that cover topics about the S'mores Retreat cabin, rules, and information about the surrounding area (Pigeon Forge, Gatlinburg, etc.) Please review these topics so you are fully prepared for your upcoming trip!
Guest Access
Guests have access to the entire cabin, outdoor deck, and firepit. Private parking for 2 vehicles. They will also have access to a Mt. LeConte viewing platform up the hill from the cabin in Ridgetop Resort and all resort roads.
No Smoking
Smoking is NOT allowed in or anywhere near the S'more Retreat property.
Allergies
While we DO allow dogs, please note that our cleaners do their best to clean pet hair and we do our best to maintain a high level of cleanliness, but it is possible some will remain. If you are allergic to dogs or pet dander, this may not be the best property for you.
Camera
There is a camera located at the front door that records audio and visual at all times.
Bears/Critters
The Smokies are home to many animals, including having the largest black bear populations in the east. You may come in contact with a bear during your visit. While we have never had a guest see a bear at this property, they have been seen up the road. Please lock your car and cabin doors and place trash in the trash can provided. Do not feed a black bear. This is considered baiting and is against the law and may lead to the animal being euthanized. We have primarily seen raccoons, opossums, and cats pass by this cabin.
Travel Insurance
This is not a requirement but is highly recommended. Travel insurance can protect you if someone in your party becomes sick, from natural disasters, and other unforeseen events, depending on your policy.
Pigeon Forge, TN
There is a composting facility located nearby that can at times create an odor that affects the surrounding area as far away as the Parkway & Dollywood. It is generally not a significant issue, but it does occasionally occur, unfortunately. The occurrence cannot be predicted, and is dependent on multiple factors, including wind/weather conditions, time of year or day, and what the city is doing at the facility at any given time.
Smoky MT National Park
Effective March of 2023 The National Park Service is requiring a parking pass for all vehicles entering the park and plan on parking for more than 15 minutes in any one spot. Passes can be obtained online on the park's website.
Local Construction
Currently, there are construction activities (high end pool cabins that are being built) taking place in the vicinity. While we do not anticipate significant disruptions to your stay, we want to ensure you are aware of the situation. Please rest assured that we are working closely with the construction team to minimize any inconvenience to our valued guests. If you run into any concerns during your stay, please contact us immediately.